Privacy Policy
Last Updated: November 29, 2024
Introduction
This Privacy Policy explains how ShagTools (referred to as the “Site”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, or make purchases from https://www.shagtools.com (the “Site”) or otherwise interact with us through our services (collectively referred to as the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refers to the user of the Services, whether as a customer, website visitor, or any individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your personal information as outlined in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with an updated “Last Updated” date. It is your responsibility to review this policy regularly for any changes.
2. How We Collect and Use Your Personal Information
To provide you with our Services, we collect personal information from various sources. The information we collect and how we use it depends on how you interact with us. In addition to the specific uses described below, we may use the information to communicate with you, fulfill our legal obligations, enforce our terms of service, and protect our Services, rights, and those of our users.
3. Types of Personal Information We Collect
The personal information we collect depends on your interactions with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
- Contact Information: Name, address, email address, phone number.
- Order Information: Billing and shipping address, payment details, order history.
- Account Information: Username, password, and security question responses.
- Shopping Behavior: Items viewed, added to cart, or wishlists.
- Customer Support: Communications you send us, including details provided in customer service inquiries.
Information We Collect Through Cookies
We use cookies and similar technologies to automatically collect information about your interaction with our Services (“Usage Data”). This includes data such as device type, IP address, browser information, network information, and usage patterns related to the Services.
Information We Obtain from Third Parties
We may receive personal information about you from third parties, including vendors, service providers, or payment processors, who collect information on our behalf. This includes payment details and other necessary information to process your transactions and provide services.
4. How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To process orders, payments, manage your account, arrange for shipping, and handle returns or exchanges.
- Marketing and Advertising: To send promotional emails, text messages, or mail, and show you personalized advertisements on our Site and through third-party services.
- Security and Fraud Prevention: To monitor and investigate potential fraud or malicious activities, and to protect your personal information.
- Customer Communication: To offer customer support, respond to inquiries, and improve our Services based on your feedback.
5. Cookies and Tracking Technologies
We use cookies to improve the functionality of our Site and Services, enhance user experience, and analyze usage patterns. Cookies may be placed by us or third-party service providers. You may modify your browser settings to refuse cookies, but please be aware that blocking cookies may limit your access to certain features of the Services.
6. How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: Vendors who perform services on our behalf, including payment processors, customer support, and data analytics.
- Business Partners: Partners such as digital agencies who assist with marketing and advertising efforts.
- Legal Compliance: To comply with legal obligations, respond to subpoenas, and enforce our terms of service.
- Business Transfers: In connection with business transactions, such as mergers or acquisitions.
We may also disclose information to affiliates or third parties when required for operational purposes, such as product shipments or promotions.
7. California Consumer Privacy Act (CCPA)
If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides you with specific rights regarding your personal information.
Your CCPA Rights
As a California resident, you have the right to:
- Request Information: You may request to know the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we collect it, and the third parties with whom we share it.
- Delete Personal Information: You may request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Sale of Personal Information: You may request to opt out of the sale of your personal information (if applicable).
- Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
To exercise your CCPA rights, please contact us at contact@shagtools.com. We will respond to your request as required by the CCPA.
8. Third-Party Websites and Links
Our Site may contain links to third-party websites. These sites are not controlled by us, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of these third-party sites before providing any personal information.
9. Security and Retention of Your Information
We use reasonable measures to protect your personal information, but no security system is impenetrable. We recommend using secure communication channels when sharing sensitive information. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
10. Children’s Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights under the CCPA, please contact us at:
ShagTools
Email: contact@shagtools.com
Phone: (833) 464-7424
Address: 1940 Fernbrook Lane N Ste C, Plymouth, MN 55447
By using our Services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your personal information as described herein.